> For the complete documentation index, see [llms.txt](https://support.docstudio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.docstudio.com/admin-panel/billing/how-to-manage-balance-details-and-payment-methods.md).

# How to Manage Balance Details & Payment Methods

This document contains an overview of the Balance details and Payment methods pages, including Stripe payment method setup and related limitations.

### Balance details

<figure><img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FTjDBKGpfJsSGPPicb3st%2Fimage.png?alt=media&amp;token=5a42f8f1-175a-4213-80bb-d76480286b4a" alt=""><figcaption></figcaption></figure>

The **Balance details** page shows details related to:

* account events
* activities that impact the account balance
* the account counters (envelope quantity, mailbox quantity, etc.)

{% hint style="info" %}
Each counter depends on the plan configuration.
{% endhint %}

### Payment methods

{% hint style="danger" %}
**We are not storing your payment details**.\
The payment details are stored by the **Stripe** payment provider.
{% endhint %}

The **Payment methods** page shows payment details for the **Stripe** payment provider assigned to the account. The page is empty by default.

**To add payment details:**

1. Click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FQUkiCARm3T0F5ub0Zvag%2Fimage.png?alt=media&amp;token=4a4468d4-8fc4-4c80-af25-a4f3abce0746" alt="" data-size="line"> button.
2. Fill in the payment details.
3. Click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FWBTTfT9Hv6ICV2NfzOgs%2Fimage.png?alt=media&amp;token=3cca641a-506b-4c34-b8b2-c7a382e8b8fd" alt="" data-size="line"> button.
   * Click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FhVL0DIJqiB1lJezseSwd%2Fimage.png?alt=media&amp;token=ffb70cf7-f9b7-42f1-a64d-9a0aa6f1049d" alt="" data-size="line"> button to close the page.

<figure><img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FYt2GU3kDVzECzzK6wpIg%2Fimage.png?alt=media&amp;token=aa0ec60a-9d4e-4013-bf79-7f2ca5bac005" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The page is available only if the **Stripe** payment provider is enabled on the instance. Otherwise, the page is not accessible.
{% endhint %}

By default, you can add only a **payment method**. If you need to **add**/**update** the billing address within the payment details, enable the **Change billing address** checkbox.

After you add payment details and/or a billing address, you will see the saved payment details with an option to update them.

{% hint style="info" %}
Only one payment method can be active for one account at a time. If you update the payment method, the updated one becomes active, and the previous one is no longer available.
{% endhint %}
