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Plans Tab Overview

This document contains an overview of the Plans tab, including how to apply a new plan and what happens based on the account billing and payment details.

Apply a new plan

To apply a new plan:

  1. Click the respective button.

  2. In the modal window, click the button.

  3. Fill in the payment details.

  4. Click the button.

    • Click the button to close the modal window.

Billing address or payment details are missing

If the instance contains the Stripe payment provider, the following verifications and actions will be performed.

  • If the billing address or payment method is missing, a modal opens with the required configuration.

  • After you enter payment and billing details, they are saved to the account as the default payment method.

  • If the plan uses prepay (most plans do), the plan is assigned to the account.

  • An invoice is generated and paid automatically if the selected payment method has sufficient funds.

When you confirm the plan, the system verifies that the account has a billing address and a payment method.

Billing address or payment details are set

  • If the plan uses prepay (most plans do), the plan is assigned to the account.

  • An invoice is generated and paid automatically if the selected payment method has sufficient funds.

You can choose only one plan at a time. You can change the plan no more than once per hour.

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