Create Corporate Users (Single and Bulk)

This document explains how an account admin can create single or multiple corporate users in a verified domain and then assign account and mailbox permissions.

As an account administrator, you can create corporate users in a verified and activated domain.

Before you start, make sure the domain is set up in Adding and managing domains.

Create a single corporate user

1. Open the admin panel and navigate to the users tab.

2. Click the button.

3. Fill in the required fields:

   • First name

   • Last name

   • email local part (before @)

   • domain part (after @) — Optional: Enable personal mailbox creation for the user.

4. Click the button.

5. After the user is created, the permissions page opens.

6. Configure permissions:

   • Grant account permissions

   • Grant mailbox permissions

7. Click the button in the page header to apply the permissions.

After you create a user, the system emails them a password setup link. The link is valid for 72 hours (3 days).

Bulk creation of corporate users

If you are an account administrator, you can create multiple corporate users at once for your verified and activated domain. To do so:

1. Click the button in the header and select Create users option.

2. In the modal window, download the example file for bulk user creation.

3. Open the file in any program that supports .xlsx (like Microsoft Excel or Google Sheets).

4. Save your data in the same .xlsx format

5. Click the button and upload your file.

Do not change the file extension, as the system only accepts .xlsx files.