How to Manage User Invitations and Filter Users

This document explains how to manage user invitations and use search and filters on the Users page.

Manage user invitations

1. Open the Admin panel.

2. Open Users.

3. Hover over the icon to check the user status. Users who have not accepted the invitation appear with the Pending status.

4. Click to revoke a pending invitation. After you revoke it, the user can no longer use that invitation to get access.

5. Click to resend the invitation email. After you resend it, the user receives a new invitation email.

6. Open the user access settings to update account or mailbox permissions..

Search and filter users

Use the search field to find a user by email, first name, or last name.

On the Users page, use these filters:

1. Search by name — search for a user by email, first name, or last name.

2. Period — filter users by creation date.

3. Status — filter users by current status:

   • All — all account users

   • In progress — users who have not yet accepted the invitation

   • Active — active users

   • Blocked — blocked users who cannot sign in

   • Waiting for password — corporate users who must complete registration and create a password

4. Domain — filter users by company domain.

5. Mailbox — filter users by mailbox access.

6. Role — filter users by granted access, including Account owner, Mailbox owner, and custom roles.

Mailbox summary in the Users list

For accounts with many mailboxes, the Users list shows a short mailbox summary instead of loading all mailboxes for each user. The user row shows the latest three mailboxes and the total number of mailboxes available for that user.

This keeps the Users page responsive even when the account contains a large number of users and mailboxes. To review or update the full list of mailbox permissions, open the user access settings and go to the Mailbox tab.

Related topics

• How to Invite Users to an Account or Mailbox by Email

• How to Grant Account Permissions

• How to Grant Mailbox Permissions