> For the complete documentation index, see [llms.txt](https://support.docstudio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.docstudio.com/user/envelopes/how-to-delete-an-envelope.md).

# How to Delete an Envelope

This document explains how to delete one or multiple envelopes and how Trash retention works.

{% hint style="danger" %}
Warning!&#x20;

Deleting an envelope can lead to permanent data loss. After the envelope is permanently removed from **Trash**, you cannot restore it.
{% endhint %}

Delete envelopes from the mailbox list or from an open envelope. Deleted envelopes are moved to **Trash** first.

{% hint style="warning" %}
To delete an envelope, it must have one of these statuses:
{% endhint %}

* Completed
* Expired
* Cancelled
* Draft

### Delete one envelope

{% columns %}
{% column %}

1. Open the mailbox.
2. Click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FsQODxUk56Ql0dANzzFYP%2Fimage.png?alt=media&amp;token=ef1e9e19-f6dd-4eb3-ab43-97cc68e2ba7c" alt="" data-size="line"> button in the action panel.
3. In the modal, click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FtKRulvV13NmuxGTY2Tst%2Fimage.png?alt=media&amp;token=472f3c6b-0d2a-412e-ba01-42698633dde5" alt="" data-size="line"> button to confirm deletion.
   {% endcolumn %}

{% column %}

<figure><img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FSzkjzNSQGpGVeVKOtZdw%2Fimage.png?alt=media&amp;token=4c59f27c-9960-469d-9267-0574a7d90afd" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Delete multiple envelopes

1. Open **Mailbox**.
2. Select the envelopes using the checkboxes.
3. Click the trash ![](https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FfrrftAyb5SjgQgKERC4X%2Fimage.png?alt=media\&token=642190a9-e76c-458d-9ac2-e1046887699c) icon in the action panel.
4. In the modal, click the <img src="https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FtKRulvV13NmuxGTY2Tst%2Fimage.png?alt=media&amp;token=472f3c6b-0d2a-412e-ba01-42698633dde5" alt="" data-size="line"> button to confirm deletion.

### Trash retention and restore

Deleted envelopes are stored in **Trash** for 30 days. You can restore envelopes from **Trash** during this period.

#### Where to find Trash

{% columns %}
{% column %}
Trash is available from the mailbox navigation. Use it to restore envelopes or review what will be deleted automatically.

Envelopes are permanently removed after 30 days only if all participants moved them to **Trash**.
{% endcolumn %}

{% column %}
![](https://2962383972-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FoqUiFHjwtCCGSaEDqbXb%2Fuploads%2FAxwIdv8xzrq3p76nX1MF%2Fimage.png?alt=media\&token=88a5fba5-e055-4659-b43c-c435b09c4608)
{% endcolumn %}
{% endcolumns %}

{% hint style="info" %}
If not all participants moved the envelope to **Trash**, it is not permanently deleted. This can happen if a participant mailbox was deleted before moving the envelope to **Trash**. In this case, the envelope remains in **Trash** indefinitely.
{% endhint %}


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