How Notifications Work

See what events trigger notifications, how in-app alerts work, where links go, and how to manage email/system notification settings.

Notifications provide information about different activities in accounts/mailboxes which you have access to:

• New envelope

• Envelope reached final status (complete, rejected, expired)

• New invites to the account/mailbox

• Users accepted or declined your invites to the account/mailbox

• Role completed actions on the particular step in the envelope

• Domains

• Integration

• Dictionary

How to Manage Notifications

Stay updated with your latest activities by using the notification system.

• Location: Find the bell icon in the top-right corner of your dashboard.

• Status Indicators:

  • Gray Bell: No new notifications.

  • Badge with number: Shows how many unread updates you have.

  • 9+ Badge: Displayed if you have more than nine unread notifications.

To view your notifications, click the bell icon. A list will expand, showing all updates sorted by date (newest first).

All notifications are divided into three types:

1. For users:

• New invites to the account/mailbox.

• Domain verified or verification expired.

1. For account:

• User declined invites to the account/mailbox.

• Integration notification (error with outbox/inbox file).

1. For mailbox:

• New envelope.

• Envelope reached final status (complete, rejected, expired).

• Dictionary uploaded or not on the platform.

Each notification consists of an icon+link+text+time of receipt.

All users with access to the same account/mailbox observe all notifications for these elements. If one of the users clicks a notification, they will be redirected to the corresponding page of our application, and this notification changes state to read and will be hidden for all users.

All redirects depend on the notification type:

• User notification (invites to account/mailbox) — redirect to user profile on the invites tab.

• Account notification (users declined your invite to the account/mailbox) — redirect to the admin panel on the users tab.

• Account notification (user accepts your invite to account/mailbox) — redirect to admin panel on users tab with filtered data for this user.

• Mailbox notification (new envelope or envelope reached final status) — redirect to the corresponding envelope page.

• Dictionary notification (uploaded or not on the platform) — redirect to the dictionary page.

• Domain notification (domain verified or verification expired) — redirect to the admin panel on the account setting on the domain tab.

The Notification tab

You can turn notifications on or off on the Notifications tab in the User Profile menu. They are divided into four logically structured blocks:

• Account

• Mailbox

• Envelope

• Dictionary

And by two criteria:

1. By e-mail.

2. In the system.

By default, all notifications are turned on. You can uncheck the box next to any type of notification, and they will not be sent to you by e-mail or will not arrive in the system (bell in the upper right corner).