# How Notifications Work

Notifications provide information about different activities in accounts/mailboxes which you have access to:

{% columns %}
{% column width="58.333333333333336%" %}

* New envelope
* Envelope reached final status (complete, rejected, expired)
* New invites to the account/mailbox
* Users accepted or declined your invites to the account/mailbox
  {% endcolumn %}

{% column width="41.666666666666664%" %}

* Role completed actions on the particular step in the envelope
* Domains
* Integration
* Dictionary
  {% endcolumn %}
  {% endcolumns %}

#### How to Manage Notifications

Stay updated with your latest activities by using the notification system.

* Location: Find the bell icon in the top-right corner of your dashboard.
* Status Indicators:
  * <img src="/files/OGereuKr6mR8HXcbCzl3" alt="" data-size="line">**Gray Bell**: No new notifications.
  * &#x20;<img src="/files/OvTj49sAe6WZqvoSLFyh" alt="" data-size="line">**Badge with number**: Shows how many unread updates you have.
  * <img src="/files/lBZQb3Pi00nWz3VUhYxY" alt="" data-size="line">**9+ Badge**: Displayed if you have more than nine unread notifications.

{% hint style="info" %}
To view your notifications, click the <img src="/files/OGereuKr6mR8HXcbCzl3" alt="" data-size="line">bell icon. A list will expand, showing all updates sorted by date (newest first).
{% endhint %}

**All notifications are divided into three types:**

1. **For users:**

* New invites to the account/mailbox.
* Domain verified or verification expired.

2. **For account:**

* User declined invites to the account/mailbox.
* Integration notification (error with outbox/inbox file).

3. **For mailbox:**

* New envelope.
* Envelope reached final status (complete, rejected, expired).
* Dictionary uploaded or not on the platform.

{% hint style="info" %}
Each notification consists of an icon+link+text+time of receipt.
{% endhint %}

All users with access to the same account/mailbox observe all notifications for these elements. If one of the users clicks a notification, they will be redirected to the corresponding page of our application, and this notification changes state to read and will be hidden for all users.

**All redirects depend on the notification type:**

* User notification (invites to account/mailbox) — redirect to user profile on the invites tab.
* Account notification (users declined your invite to the account/mailbox) — redirect to the admin panel on the users tab.
* Account notification (user accepts your invite to account/mailbox) — redirect to admin panel on users tab with filtered data for this user.
* Mailbox notification (new envelope or envelope reached final status) — redirect to the corresponding envelope page.
* Dictionary notification (uploaded or not on the platform) — redirect to the dictionary page.
* Domain notification (domain verified or verification expired) — redirect to the admin panel on the account setting on the domain tab.

**The Notification tab**

You can turn notifications on or off on the **Notifications** tab in the **User Profile** menu. They are divided into four logically structured blocks:

* Account
* Mailbox
* Envelope
* Dictionary

And by two criteria:

1. By e-mail.
2. In the system.

By default, all notifications are turned on. You can uncheck the box next to any type of notification, and they will not be sent to you by e-mail or will not arrive in the system (bell in the upper right corner).


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