How Notifications Work

This document contains an overview of notification triggers, notification behavior, and notification settings in DocStudio.

DocStudio shows notifications for activity in accounts and mailboxes you can access.

What triggers notifications

• new envelope

• final envelope status

• new account or mailbox invite

• invite accepted or declined

• envelope step completed

• domain updates

• integration updates

• dictionary updates

Open notifications

Use the bell icon in the top-right corner to open notifications.

• No badge means you have no unread notifications

• A numbered badge shows the unread count

• 9+ appears when you have more than nine unread notifications

Click the bell icon to open the list. Notifications are sorted by date, newest first.

Notification types

Notifications are grouped by scope.

User notifications

User notifications include:

• account or mailbox invites

• domain verified

• domain verification expired

Account notifications

Account notifications include:

• invite accepted

• invite declined

• inbox or outbox integration error

Mailbox notifications

Mailbox notifications include:

• new envelope

• final envelope status

• dictionary uploaded

• dictionary missing on the platform

Each notification includes an icon, a link, a text label, and a timestamp.

How shared notifications behave

All users with access to the same account or mailbox see the same notifications for that item.

When one user opens a notification:

• the system marks it as read

• the notification is hidden for all users who share access

• the user is redirected to the related page

Where notifications open

The destination depends on the notification type.

• Invite notifications open User Profile → Invites

• Invite acceptance or decline notifications open the users list in the admin panel

• Envelope notifications open the related envelope

• Dictionary notifications open the related dictionary

• Domain notifications open the domain settings in the admin panel

Manage notification settings

Manage email and in-app notifications in User Profile → Notifications.

By default, all notification types are enabled.

Configure settings by:

• category

• delivery channel

• mailbox

To update these settings, see How to Manage Notification Settings.