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How to View External Documents Using Microsoft Office Viewer

Enable Microsoft Office Viewer to preview supported external documents in the browser and review supported formats and limitations.

Microsoft Office Viewer lets you preview supported external attachments in DocStudio. When it’s enabled, users can open files directly in the browser. When it’s disabled, files are available for download only.

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Enable Microsoft Office Viewer (admins)

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Only an Account Owner can enable Microsoft Office Viewer.

  1. Open the Admin panel.

  2. Open Account settings tab.

  3. Enable the View external documents with Microsoft Office Viewer toggle.

  4. In the confirmation modal, review the notice and click the button.

  5. Click the button.

For details, see the Microsoft Services Agreementarrow-up-right.

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Supported formats

  • PDF

  • XLS

  • XLSX

  • DOC

  • DOCX

  • PPT

  • PPTX

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If preview is disabled

When preview is disabled, supported formats are available for download only.

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DOC, DOCX, and PDF files are available for viewing and downloading even when Microsoft Office Viewer is disabled.

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Notes and limitations

  • Preview with Microsoft Office Viewer is not available for unregistered users.

  • Unsupported formats are available for download only.

  • Password-protected files are not displayed.

  • Users with attachment download restrictions cannot access these files.

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