How to Sign an Envelope (E-Ink Signature)

Sign one or multiple envelopes with an e-ink (handwritten) signature and troubleshoot common signing errors.

You can sign one or more envelopes if they contain signature fields.

E-ink (handwritten) signature

1. Create a signature.

   • Draw your signature, or pick a text signature.

   • You can also reuse a saved signature.

2. Sign all required documents.

3. Check the result notification (success or failure).

Errors while signing

If signing fails, you’ll see:

• a message in the top-right corner, and

• a tooltip on the red icon next to the failed envelope(s)

Signing can be blocked by these checks:

1. Your active role doesn’t match the assigned role.

2. The envelope has non-signature fields assigned to your active role.

3. The signature field has no coordinates (the signer chooses placement).

4. The signature field is inside an empty dynamic table (row count not defined yet).