This document explains how to sign one or multiple envelopes with an electronic signature and troubleshoot common signing errors.
You can sign one or more envelopes if they contain signature fields.
Create a signature.
Draw your signature, or select the Text option.
You can also reuse your saved electronic signature.
Sign all required documents.
Check the result notification (success or failure).
If signing fails, you’ll see:
a message in the top-right corner, and
a tooltip on the red icon next to the failed envelope(s)
Signing can be blocked by these checks:
Your active role doesn’t match the assigned role.
The envelope has non-signature fields assigned to your active role.
The signature field has no coordinates (the signer chooses placement).
The signature field is inside an empty dynamic table (row count not defined yet).
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