How to Delete a Profile

Delete your user profile and learn what to do to keep existing accounts.

This tab may be hidden by instance settings.

What gets deleted

If you delete your profile, accounts where you are Account owner can also be deleted along with:

• accounts where the user is Account owner

• mailboxes

• templates

• dictionaries

• contacts

• aliases

• envelope drafts

To keep accounts and data, reassign the account owner before deletion.

Envelopes already in the processing flow are not deleted.

Delete profile and delete accounts

1. Click the button.

2. In the modal, enter your email in UPPERCASE.

3. Click the button.

After deletion, you are logged out and redirected to the login page.

Delete profile but keep accounts

1. Assign a new account owner for every account where you are Account owner.

2. In Danger Zone, click the button.

3. In the modal, enter your email in UPPERCASE.

4. Enable Keep the account and mailboxes.

5. Click the button.

If any account still has you as the only owner, you’ll see an error message in the top-right corner.