Balance & Payment details

Balance details

Balance details page represents details related to account events activities that impact the account balance and the account counters (f.e.: envelopes quantity left, mailboxes quantity can be created and etc.(each counter depends on plan configuration))

Payment details

Warning

We are not storing your payment details. The payment details are stored by “Stripe” payment provider

Payment details page represents payment details of the “Stripe” payment provider assigned to the account.

Note

If payment provider “Stripe” is presented on the instance the page will be available otherwise page will not be accessible

By default page doesn’t contain payment details

You can add them by clicking the “Add payment details” button

By default you are able to add payment method only, but if you need to add/update the billing address withing the payment details you will set checkbox on “Change billing address”

As soon as you added payment details and/or billing address you will observe payment details with possibility to update them

Note

Only one payment method can be active at the moment for one account. If you update payment method the updated one will be active and previous payment method will no longer be available.