Mailbox Settings Overview

This document explains how to manage mailbox identity settings, including UUID, name, aliases, visibility, and envelope forwarding.

Copy the mailbox UUID

Click the Copy icon next to the mailbox UUID. After copying, you’ll see a notification in the top-right corner.

Edit the mailbox name

The Name field is 1–255 characters.

1. Hover the mailbox name and edit it.

2. Click the button.

3. After saving, you’ll see a notification in the top-right corner.

Hide mailbox name and aliases

Enable Hide name/aliases from other accounts to hide the mailbox from other accounts. When enabled, the mailbox name and aliases are visible only to users with access to the account.

Hide email from Reply-To on the platform

Enable Hide Sender email in the "Reply-To" for envelopes-related emails, this action allows to show or hide sender’s email address in the Reply-To field for envelope-related emails.

• If enabled — the sender’s email address will be hidden in the Reply-To field for envelope-related emails

• If disabled — the sender’s email address will appear in the Reply-To field.

To activate functionality follow the instruction below:

1. Enable the toggle switch in this section.

2. Click the button.

As a result, the Reply-To header will not be added to envelope-related emails that are sent on behalf of users within an account where this option is enabled.

Envelope-related emails

1. Envelope created

2. Envelope received

3. Envelope invitation received

4. Envelope role completed required actions

5. Envelope is about to expire

6. Envelope has unfinished role

1. Envelope received for approval

2. Envelope get new comment

3. Envelope added to chain/removed from chain

4. Envelope Cancelled

5. Envelope Expired

6. Envelope Completed

Manage mailbox aliases

Manage mailbox aliases

You can add multiple aliases to a mailbox, but identical aliases cannot be assigned to the same mailbox. Different mailboxes may use the same alias. To make an alias unique across the entire system, use a qualified alias. A qualified alias includes a prefix followed by a colon (for example, TIN:youralias). Qualified aliases may contain only letters, numbers, and dashes.

For qualified aliases, only letters, numbers, and dashes are allowed.

Add an alias

1. Click the aliases area.

2. Enter the alias.

3. Press Enter, . , or , to add it to the list.

4. Click the button.

Remove an alias

1. Click the remove icon next to the alias.

2. Click the button.

After saving, you’ll see a notification in the top-right corner.

Configure envelope forwarding

Use this section to forward all incoming envelopes automatically.

1. Select a delegate mailbox.

2. Set Effective from (optional).

3. Set Effective until (optional).

4. Enable Active forwarding.

5. Click the button.

To disable forwarding, turn it off and click the button.

Create Custom Dashboard

To create custom dashboard follow instructions below:

1. Open Mailbox tab.

2. Select a mailbox and click the Settings icon.

3. Open the Dashboard tab.

4. Enter your HTML code (which will replace default dashboard) in to editor.

5. Click the Activate custom dashboard checkbox.

6. Click the button.

The dashboard will be changed to custom version for this specific mailbox and all users who has access to the mailbox.

Custom HTML can not be more than 16 mb size.