# ​User Report Structure

{% columns %}
{% column %}

1. The first sheet is **Roles**. It lists all roles available in the account.

To check what a role allows, use the UI or the API. You can also refer to the **Account** and **Mailbox** sheets.
{% endcolumn %}

{% column %}

<figure><img src="/files/jwlMjFpbsRiL5sNqShPh" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
2\. The second sheet is **Permissions**. It lists permissions available for the account and for mailboxes.
{% endcolumn %}

{% column %}

<figure><img src="/files/SGxsRkVxiOfO2yXpqsN2" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
3\. The third sheet is **Users**. Fill in user details:

* first name
* last name
* email
  {% endcolumn %}

{% column %}

<figure><img src="/files/e49kXGIc3PLiZnRGSY6C" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

You can also choose whether to create a personal mailbox for the user. Enter `Y` or `N` (or leave it blank).

Users can be created only for verified domains. If you add users from an unverified or inactive domain, the entire user creation process stops.

{% columns %}
{% column %}
4\. The fourth sheet is **Account**. Use it to set account access for specific users from the **Users** sheet.

You can grant access using roles or individual permissions. If the email address is incorrect, the user is not added to the platform.
{% endcolumn %}

{% column %}

<figure><img src="/files/6ZulNAEj7Yxvoqcv7WZT" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column %}
5\. The fifth and following sheets are **Mailboxes**. Each sheet has the mailbox ID at the top.

Use these sheets to grant mailbox access using roles or individual permissions. If the email address is incorrect, the user is not added to the platform.
{% endcolumn %}

{% column %}

<figure><img src="/files/gqqcK3E3HYhsKxpJPG92" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

After you fill in the file, upload it to create users. Users receive emails with instructions to set up access.


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