Role Management
This guide explains how to manage roles in the system, including how to create, edit, and configure roles and their permissions.
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This guide explains how to manage roles in the system, including how to create, edit, and configure roles and their permissions.
Use Roles to manage roles and their permissions.
Roles exist on two levels:
Account
Mailbox
Use Roles page to browse roles, search by name, and filter by permissions.

The system includes default roles that cannot be deleted:
Account Owner (account permissions)
Mailbox Owner (mailbox permissions)


Open Roles page.
Click the
button.
The role editor opens.
Use Back to Roles to return to the roles list.
In Role information, set:
Name
Description (optional)
role level
The role level affects the permissions list in Role permissions.
In Role permissions, select the permissions to include in the role.
account permissions: Account permissions
mailbox permissions: Mailbox permissions
Use permission groups to expand or collapse the list.
Click View all to open or close all groups. — Optional: Enable Select all permissions to select all permissions in all groups — Optional: Click View only selected to show selected permissions only.
Click the
button.
The role appears in the roles list.
In Permissions, click
to see all permissions.
You can edit, copy, or delete created roles.
System roles cannot be edited.
In the roles list, click the Settings
icon next to the role.
Update role details and permissions.
Click the
button.
You cannot change the role level when editing.
To delete a role, click the
button and confirm.
In the roles list, click the Copy
icon for the role.
A new role is created with the same level and permissions.
Set a role name and update permissions as needed.
Click the
button.
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