Envelope management

Use Mailbox to view, filter, and manage envelopes.

Create a new envelope

In Mailbox, click (top-right).

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Control how many envelopes you see

Use Number per Page to change how many envelopes are shown.

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Customize columns and filters

Open Customise View to change what you see in the list.

Add columns

  1. Open Customise View.

  2. Start typing a field name.

  3. Select a field to add it as a column.

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Only fields with Search enabled can be added as columns.

Filter envelopes

Use the same Customise View menu to apply filters by status or field.

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To save your current filter setup, click .

Use the folders list on the left side of the page.

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Your system administrator can enable hiding empty folders.

Archive envelopes

  1. Select one or more envelopes.

  2. Click .

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Unarchive envelopes

In the Archived folder, select envelopes and click .

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Delete envelopes (Trash)

  1. Select one or more envelopes.

  2. Click icon.

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Envelopes in Trash are permanently deleted after 30 days (default). Your system admin can change this period.

Deletion happens only after all participants move the envelope to trash.

If a participant’s mailbox was deleted before they trashed the envelope, it may remain in trash indefinitely for other participants.

Recover envelopes

In Trash, select envelopes and click icon.

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